UMATTR Privacy Policy

UMATTR ("we," "our," or "us") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [umattr.ca] (the “Site”). Please read this policy carefully. By using the Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when registering for membership, making a purchase, booking services, or participating in our programs and services. This includes but is not limited to:

• Personal Identification Information: Name, email address, phone number, mailing address, and date of birth.

• Account Information: Username, password, and profile details.

• Order and Booking Information: Products or services purchased, bookings made, and transaction details.

• Membership Information: Details of your account, including orders, programs, subscriptions, rewards, and booking history.

• Loyalty and Referral Program Information: Points earned, rewards redeemed, and referral details.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Services: Process transactions, fulfill orders, manage bookings, and deliver services.

• To Manage Your Account: Facilitate your account registration, manage your profile, update contact information, and maintain your membership.

• To Enhance Your Experience: Provide personalized content, improve customer service, and tailor our offerings to your preferences.

• To Operate Loyalty and Referral Programs: Track points earned and redeemed, manage referrals, and offer rewards.

• To Communicate with You: Send service-related communications, respond to inquiries, and provide updates about your account and our services.

• To Comply with Legal Obligations: Fulfill our legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell or share your personal information with third parties for their direct marketing purposes. However, we may share your information in the following circumstances:

• With Service Providers: We use Wix.com to host our website and process transactions. Your data may be stored through Wix.com’s data storage, databases, and applications. Wix.com stores your data on secure servers behind a firewall.

• For Legal Compliance: We may disclose your information when required by law or to protect our legal rights.

• With Your Consent: We may share your information with third parties if you provide explicit consent.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are processed through Wix.com’s secure payment gateways, which comply with PCI-DSS standards. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on the Site. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture certain information.

• Types of Cookies We Use:

  • Essential Cookies: Necessary for the operation of the Site.

  • Analytical/Performance Cookies: Help us understand how users interact with the Site.

  • Functional Cookies: Remember your preferences and personalize your experience.

You can choose to disable cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Site.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Correction: You can access and update your personal information by logging into your account.

• Data Deletion: You can request the deletion of your personal information, subject to legal and business requirements.

• Marketing Preferences: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

7. Membership and Account Management

As a member, you can register for an account to access and manage your orders, programs, profile, subscriptions, rewards, and bookings. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8. Loyalty and Referral Programs

• Loyalty Program: Members earn points through purchases, bookings, and participation in designated activities. Points can be redeemed for rewards as outlined in our rewards program. The terms and details of the loyalty program may change and will be posted on the Site.

• Referral Program: Members can earn 50 points for each friend referred to UMATTR who creates an account and makes a purchase. Referrals must be made through the proper channels provided on the Site. Abuse of the referral program will result in disqualification from the program.

9. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

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By using our website, you consent to the collection and use of your information as described in this Privacy Policy. If you do not agree, please do not use the Site.